" Robbie Mays was great. He fixed my outdoor water and checked the hose. I am very pleased with the service. Thank you."
C . J from Kansas City, MO on August 25th, 2016
C . J from Kansas City, MO on August 25th, 2016
( / 5)
"Air conditioner didn't start, We called the company during off hour and paid extra for the visit. Service man came and identified there low level of FREON in the system and filled 5 gallon. After he left again AC isn't started. whole night we suffered without AC. Next day we called the company and explained the situation then they send another person to look at the problem. That person (Charlie) was soo nice and explain about the issue - AC was overfilled with FREON by pervious person. Then he removed one gallon of FREON from the AC. It started working well. We spend more money for the service but it didn't fix on the same day and They overfilled but we paid for extra Freon. Overall all its OK. "
P . R from Overland Park, KS on August 24th, 2016
P . R from Overland Park, KS on August 24th, 2016
( / 5)
" Keyen was a delight! Arrived promptly , did his job, cleaned up , ( ( now he does need a dustpan lol) explained the heater and warranty.. I was very pleased and ran a piping hot bubble bath right after he left! Job well done!"
C . S from Kansas City, MO on August 23rd, 2016
C . S from Kansas City, MO on August 23rd, 2016
( / 5)
" James was polite, and answered questions that I had in a professional manner. Did a great job draining my hot water heater and checking all aspects of plumbing in my home. Would recommend to others~"
J . J from Lees Summit, MO on August 19th, 2016
J . J from Lees Summit, MO on August 19th, 2016
( / 5)
" The representative was 'on time' and very knowledgeable and explained our various options regarding our hot water heater. We must make a decision what we are going to do next. "
W . L from Liberty, MO on August 18th, 2016
W . L from Liberty, MO on August 18th, 2016
( / 5)
" great"
G . K from Kansas City, MO on August 18th, 2016
G . K from Kansas City, MO on August 18th, 2016
( / 5)
"Yesterday (Aug 16, 2016) I had two Water Heaters installed by your technician, Keyen. I had purchased them at Home Depot. He picked them up and brought them to house for installation. I have to say that he was probably the most outstanding technician I've had working in the house. Thanks to the impression he made, I would not hesitate to call RMech for further service. In the process of changing water heaters, an upstairs toilet cracked and had to be replaced. I bought the toilet at Home Depot and Keyen arranged for the job to be done (by James) quickly through RMech. Keyen even helped me with the Phone App to get the EcoNet WiFi module installed and running.
Unfortunately, one of the new water heaters developped a problem later that night which lead me to call RMech around midnight. No emergency seemed to exist so I waited for technician (Robbie) to come around 7 a.m. to come (as promised and confirmed with phone call just before arriving). He checked for vapor leaks, reset the water heater that had shut down. So within 24 hours, I've had three of your technicians working in the house. They were competent, clean, prompt and helpful in assuring that I get maximum benefit from equipment being installed.
Keyen was just amazing. The others were also outstanding and promoted confidence in using R-Mech for future needs. Thank you for the opportunite to rave.
One request... I'm trying to complete warranty registration on the water heaters and don't seem to have an "official" documentation to show the date of installation (Aug 16, 2016). The forms I've received have the date fields left blank. Can you please send some official documentation of date of installation. In the absence of such documentation, the warranty may defer to the DATEs OF MANUFACTURE for the water heaters. "
M . G from Shawnee Mission, KS on August 17th, 2016
M . G from Shawnee Mission, KS on August 17th, 2016
( / 5)
"Robbie was very professional and the work he did was excellent. If I ever have any other plumbing needs I will be contacting him. Thanks. "
T . M from Kansas City, MO on August 16th, 2016
T . M from Kansas City, MO on August 16th, 2016
( / 5)
" You were prompt, courteous and efficient, can't ask for more."
L . L from Oskaloosa, KS on August 16th, 2016
L . L from Oskaloosa, KS on August 16th, 2016
( / 5)
" Robbie was very helpful, friendly, and prompt. I will definitely be using you guys in the future."
T . M from Kansas City, MO on August 12th, 2016
T . M from Kansas City, MO on August 12th, 2016
( / 5)
