" On time, courteous, informative"
L . B from Independence, MO on April 14th, 2017
L . B from Independence, MO on April 14th, 2017
( / 5)
" James was pleasant and easy to talk to. He explained the problem and what needed to be done to correct it. He left the area neat and tidy. We really appreciated working with him."
S . D from Lees Summit, MO on April 13th, 2017
S . D from Lees Summit, MO on April 13th, 2017
( / 5)
"J.T. and crew were very hardworking, polite, and did a good job."
K . from Blue Springs, MO on April 13th, 2017
K . from Blue Springs, MO on April 13th, 2017
( / 5)
"Timely service. Very knowledgable and professional tech; very curtious; answered all of my questions.. Another checkup well done. Thanks again."
L . from Olathe, KS on April 12th, 2017
L . from Olathe, KS on April 12th, 2017
( / 5)
"all good"
D . from Kansas City, MO on April 12th, 2017
D . from Kansas City, MO on April 12th, 2017
( / 5)
" Great job . . . felt sorry for service tech as he had to deal with a faulty auger. Not many roots and a great job! June"
J . J from Lees Summit, MO on April 11th, 2017
J . J from Lees Summit, MO on April 11th, 2017
( / 5)
" Andy was very knowledgeable , and answered
All of our questions."
M . R from Kansas City, MO on April 11th, 2017
M . R from Kansas City, MO on April 11th, 2017
( / 5)
" The team did great... went above and beyond start to finish."
K . C from Kansas City, MO on April 8th, 2017
K . C from Kansas City, MO on April 8th, 2017
( / 5)
"This is kind of hard to rate. - We were dealing with a contained smell in the basement - but no leaking or flooding. The Initial visit to the house seemed more like a introduction - "Yep, you've got a smell" let's schedule a 2nd visit so we can narrow down the source- and it's going to require 2 guys. - WHAT - why are you here!! NOT HAPPY. We then called someone else out to give us the same diagnosis/ at double the price of the introduction call- However the plumber had somewhat of a conscious and told us honestly what he thought was wrong. But still wouldn't fix it during the intro call). R-Mech called back and rectified the first visit and we scheduled the follow-up. --They came out - assessed the problem a little more thoroughly - found the problem (same problem the second guy described) and fixed it. --- Here's the rub. -- WHY did it take 2 visits -- You could have fixed it with the first call out and used 1 guy- charge the call + what it takes to fix the problem. --- Instead, we took time off work on 4 days (2 days our fault) - You sent a truck out on 2 occasions and used 3 guys (which I know we paid for) - for a one visit, one guy job converting an old s-trap to a p-trap in a basement bar. So 3 stars for following up with us and not doing the unnecessary test. "
C . from Kansas City, MO on April 7th, 2017
C . from Kansas City, MO on April 7th, 2017
( / 5)
"Robbie was very courteous and respectful of my home and my time. I will definitely be contacting R-Mech again in the future should any other plumbing issues arise."
D . S from Blue Springs, MO on March 30th, 2017
D . S from Blue Springs, MO on March 30th, 2017
( / 5)
